๐ฌ Reboot City Feedback Policy
At Reboot City, your satisfaction is our top priority. We want every experience with us to be smooth and positive. If something isnโt quite right with your order, product, or delivery, our team is here to make it right.
ย
๐ How We Handle Feedback
Before leaving negative feedback, we encourage you to contact us directly. Our friendly customer support team is ready to help and confident we can resolve any concerns to your satisfaction.
ย
โ๏ธ Steps to Resolve Issues
1. Contact Us
Reach out to us via email at contact@rebootcity.com or phone at 479-506-1019. Please provide your order details and a description of the issue.
2. Response Time
We aim to respond within 3 business days and will work quickly to find a solution.
3. Resolution Options
Depending on your situation, we may offer:
-
Product replacement
-
Full or partial refunds
-
Assistance with returns or exchanges
-
Additional support to resolve order fulfillment concerns
ย
โ Why Contacting Us Matters
By reaching out directly, you help us:
-
Provide personalized assistance tailored to your needs
-
Correct any issues quickly and efficiently
-
Improve our products and services based on your feedback
We take all feedback seriously and are dedicated to ensuring your experience with Reboot City is a positive one. Your input helps us maintain the highest standards of quality, service, and care.
Thank you for choosing Reboot City โ we look forward to keeping your shopping experience enjoyable and stress-free!
ย