Effective Date: October 15, 2026
1. Who We Are
Welcome to RebootCity.com (“Reboot City,” “we,” “our,” or “us”).
Reboot City is an online retailer specializing in professionally rebooted (refurbished), open-box, and store-returned electronics, fashion, home goods, and accessories.
Our website is available at RebootCity.com.
We respect your privacy and are committed to handling your personal information responsibly. If you have questions about this Privacy Policy or how your information is handled, please contact our Support Team.
2. Information We Collect
We collect information that helps us provide our services, process transactions, improve your shopping experience, and operate Reboot City effectively.
Information You Provide
When you interact with Reboot City, you may voluntarily provide information such as:
- Full name
- Email address
- Telephone number
- Billing address
- Shipping address
- Account credentials and preferences
- Order and purchase history
- Customer service communications
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Referral sources
- Cookies and similar technologies
- Website usage and interaction data
3. How We Use Your Information
We use the information we collect to operate our business and provide you with a better shopping experience.
This may include using your information to:
- Process and fulfill orders
- Securely process payments
- Create and manage customer accounts
- Provide customer support
- Improve website functionality and performance
- Personalize your shopping experience
- Send important order updates and service communications
- Send promotional communications when you have opted in
- Detect fraud and protect our website
- Comply with legal and regulatory requirements
4. Comments
If visitors leave comments on our website, we collect the information entered in the comment form, along with the visitor’s IP address and browser user agent.
This information may be used to help with spam detection and website security.
5. Media
If you upload images to our website, we recommend removing embedded location information, including EXIF GPS data, before uploading them.
Visitors may be able to download and extract location information from images that contain embedded metadata.
6. Contact Forms
When you contact Reboot City through our website, we collect the information you provide, which may include your name, email address, and message.
We use this information to respond to your questions and provide customer service and support.
Information submitted through contact forms is not used for marketing purposes unless you have provided your consent.
7. Cookies
Reboot City uses cookies and similar technologies to improve your browsing and shopping experience.
Cookies may help us:
- Remember your account and login preferences
- Maintain shopping cart functionality
- Improve website performance
- Analyze visitor activity
- Personalize your shopping experience
You can disable cookies through your browser settings. However, some features of the Reboot City website may not function properly if cookies are disabled.
8. Analytics
We may use analytics services, including Google Analytics, to better understand how visitors use our website and to improve our products and services.
These services may collect anonymous and aggregated information about website usage.
You may be able to manage analytics preferences through your browser settings or through opt-out tools provided by the applicable analytics provider.
9. Sharing Your Information
We only share personal information when it is necessary to operate our business, provide our services, or fulfill your orders.
Depending on the service being provided, your information may be shared with:
- Secure payment processors
- Shipping and delivery providers
- Website hosting providers
- Cloud service providers
- Website analytics providers
- Marketing service providers
- Professional service providers when required by law
We expect service providers working with Reboot City to maintain appropriate safeguards for protecting personal information.
10. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.
Our current retention practices include:
- Customer accounts: While your account remains active
- Order records: Up to 10 years for accounting and legal compliance
- Contact form submissions: Up to 6 months
- Website analytics: Up to 12 months
11. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These may include the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Receive a copy of your personal data
- Withdraw consent where applicable
- Object to certain processing activities
To exercise an applicable privacy right, please contact our Support Team.
12. International Data Transfers
Some third-party services used by Reboot City may process or store information outside your country of residence.
When this occurs, we use reasonable safeguards designed to protect your personal information in accordance with applicable privacy laws.
13. How We Protect Your Information
Protecting your personal information is important to us.
We use commercially reasonable security measures that may include:
- SSL (Secure Socket Layer) encryption
- Secure payment processing
- Access controls
- User authentication
- Firewall protection
- Regular security monitoring
While no online system can guarantee absolute security, we continuously work to protect your information using reasonable safeguards.
14. Data Breach Response
If a security incident affects your personal information, Reboot City will promptly investigate the matter and take appropriate corrective action.
When required by applicable law, we will notify affected individuals and regulatory authorities.
15. Third-Party Information
In some circumstances, Reboot City may receive information from trusted third-party providers, including payment processors, shipping partners, or marketing platforms.
This information may help us improve our services and complete transactions.
16. Automated Decision-Making
Reboot City does not use automated decision-making or profiling that produces legal or similarly significant effects without appropriate human review.
17. Contact Us
If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact our Support Team through RebootCity.com.
We’re committed to being transparent about how your information is handled and to helping you understand your privacy choices.
18. Changes to This Privacy Policy
Reboot City may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
When changes are made, the revised Effective Date will appear at the top of this page.
Your continued use of the Reboot City website after changes become effective constitutes acceptance of the updated Privacy Policy.
Reboot City
Quality Technology. Better Value.