Who We Are

RebootCity.com (“Reboot City,” “we,” “our,” or “us”) is an online store specializing in rebooted (refurbished) electronics, fashion, and home goods.
Website: https://www.rebootcity.com
For privacy-related inquiries, please contact us at: support@rebootcity.com

What Personal Data We Collect and Why

We collect personal data to provide and improve our services.

Information You Provide

  • Name, email address, phone number
  • Billing and shipping address
  • Account preferences and login details
  • Purchase and order history

Automatically Collected Data

  • IP address
  • Browser type and device information
  • Cookies and usage data

Why We Collect Data

  • To process orders and payments
  • To manage your account
  • To improve website performance and user experience
  • To communicate updates, promotions, or support responses
  • To comply with legal obligations

Comments

When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent to help detect spam.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract location data from images.

Contact Forms

If you contact us through forms, we collect your name, email, and message content for customer service purposes. We retain this data for support and do not use it for marketing without your consent.

Cookies

We use cookies to:

  • Save login and account preferences
  • Enable shopping cart functionality
  • Analyze site traffic

You can disable cookies in your browser settings, though some features may not function properly.

Analytics

We may use analytics tools (such as Google Analytics) to understand user behavior and improve our website. These tools collect anonymous data.
You can opt out through your browser settings or analytics provider tools.

Who We Share Your Data With

We may share your data with:

  • Payment processors (for secure transactions)
  • Shipping providers (to deliver orders)
  • Hosting and cloud service providers
  • Analytics and marketing services

We only share necessary data and ensure partners follow privacy standards.

How Long We Retain Your Data

  • Account information: As long as your account is active
  • Order data: Up to 10 years for legal and accounting purposes
  • Contact form submissions: Up to 6 months
  • Analytics data: Up to 12 months

Your Rights Over Your Data

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Request a copy of your data
  • Withdraw consent for data processing

To exercise these rights, contact us at support@rebootcity.com

Where Your Data Is Sent

Your data may be processed outside your country (e.g., cloud services or hosting providers). We ensure appropriate safeguards are in place to protect your data.

How We Protect Your Data

We implement security measures such as:

  • SSL encryption
  • Secure payment gateways
  • Access controls and authentication systems

Data Breach Procedures

In the event of a data breach, we will:

  • Investigate and contain the issue
  • Notify affected users if required
  • Work with authorities when necessary

Third-Party Data Sources

We may receive data from third-party services such as payment providers or marketing tools to improve our services.

Automated Decision Making

We do not use automated decision-making that significantly affects users without human involvement.

Contact Information

For privacy concerns or questions, contact:
📧 support@rebootcity.com

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.