Effective Date: October 15, 2023

This Shipping Policy (“Policy”) governs the shipping and delivery of products purchased from Reboot City (“Company,” “we,” “our,” or “us”) through https://rebootcity.com (“Website”). By placing an order, you agree to the terms outlined below.

Order Processing

We process orders within [1–3 business days] after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day
  • We may require additional processing time for high-demand or custom orders
  • We reserve the right to delay or cancel orders due to payment verification or suspected fraud

Shipping Methods and Carriers

We ship orders using reputable carriers, including but not limited to:

  • USPS
  • UPS
  • FedEx

Shipping options and estimated delivery times will be displayed at checkout.

Shipping Rates

We calculate shipping costs at checkout based on:

  • Package weight and dimensions
  • Shipping destination
  • Selected delivery method

We may offer free or promotional shipping at our discretion.

Delivery Estimates

Delivery timeframes are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Carrier issues
  • Weather conditions
  • Incorrect or incomplete shipping addresses
  • Events beyond our control

Order Tracking

Once we ship your order, we will provide a tracking number via email. You are responsible for monitoring shipment status.

Shipping Address

You must provide an accurate and complete shipping address at checkout.

We are not responsible for:

  • Orders shipped to incorrect addresses provided by the customer
  • Packages lost due to address errors

Additional fees may apply for address corrections or reshipments.

Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or arrives damaged:

  • Contact us at support@rebootcity.com within [7 days] of delivery
  • We will assist with filing claims with the carrier when applicable

We are not liable for packages marked as “delivered” by the carrier.

International Shipping (If Applicable)

We may offer international shipping to select locations.

  • Customers are responsible for customs duties, taxes, and import fees
  • Delivery times may vary due to customs processing

Shipping Restrictions

We reserve the right to restrict shipping to certain locations or regions at our discretion.

Delays and Force Majeure

We are not liable for delays or failure to deliver due to events beyond our reasonable control, including natural disasters, labor disputes, or carrier disruptions.

Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Changes will be effective immediately upon posting.

Contact Information

For shipping-related questions, please contact us at:
Email: support@rebootcity.com