FAQs

Yes! We provide a 90-Day Warranty on all our products.
If your product is found to be defective or experiences a problem within 90 days of delivery, we will:

Offer a replacement, if available, upon the return and verification of the item
If the same model is unavailable, we will offer a replacement of similar or better value or a full refund

Warranty Conditions:
The warranty is void if the device has been modified, opened, unlocked, rooted, or had its operating system changed.
Damages caused by buyer neglect or abuse are not covered.
If you need to initiate a return for a defective item, please contact us through our support line or email us at support@rebootcity.com before shipping the return.

Yes! We provide a 90-Day Warranty on all our products.
If your product is found to be defective or experiences a problem within 90 days of delivery, we will:

Offer a replacement, if available, upon the return and verification of the item
If the same model is unavailable, we will offer a replacement of similar or better value or a full refund

Warranty Conditions:
The warranty is void if the device has been modified, opened, unlocked, rooted, or had its operating system changed.
Damages caused by buyer neglect or abuse are not covered.
If you need to initiate a return for a defective item, please contact us through our support line or email us at support@rebootcity.com before shipping the return.

Yes, we offer Hassle-Free Returns with a 30-Day Free Return Policy on all products.

To return an item within 30 days of purchase:
Ensure the item is still in its original condition.
Purchase a return label during the return process.
Once we receive and verify the item, a refund of the purchase price and taxes will be issued via PayPal.

Note:
The return policy is void if the device has been modified, opened, unlocked, rooted, or had its operating system changed.

We apologize for the oversight! Please contact us through our support line or email us at support@rebootcity.com, and we will send the missing item or accessory to you right away.

We sincerely apologize for the mistake. Please contact us through our support line or email us at support@rebootcity.com, and we will immediately arrange to send you the correct item.