🛡️ Reboot City 90-Day Warranty Policy
At Reboot City, we proudly stand behind the quality of every product we sell. That’s why all items include a 90-day limited warranty from the date of delivery.
If your device develops a defect within this period, we’ll make it right with a replacement (subject to availability) or a full refund.
📋 How Our Warranty Process Works
1️⃣ Contact Us First
Before returning any item:
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- 📱 479-506-1019
- 📧email: support@rebootcity.com
- 📝 Request a Return Merchandise Authorization (RMA)
We’ll guide you through the next steps.
2️⃣ Return the Item
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- 📦 Once your RMA is approved, send the item back to us
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- 🔍 Our team will inspect the device to verify the reported issue
3️⃣ Replacement or Refund
After inspection, we’ll provide one of the following:
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- 🔁 Replacement: If the same model is available, we’ll ship it to you free of charge
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- ⭐ Alternative Option: If the model is unavailable, we’ll offer a similar or higher-value replacement
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- 💳 Full Refund: If a replacement isn’t possible, you’ll receive a full refund
✅ What’s Covered
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- 🗓️ Valid for 90 days from delivery
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- 🔧 Covers verified defects or functional issues
❌ What’s Not Covered
This warranty does not apply to devices that have been:
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- 🔓 Modified, opened, unlocked, or rooted
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- 💻 Subject to operating system changes
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- ⚠️ Damaged due to neglect, misuse, accidental damage, or abuse
💬 Our Commitment to You
At Reboot City, your satisfaction is our priority. If something goes wrong, our team will respond quickly and professionally to resolve the issue — because your peace of mind matters.